Frequently Asked Questions
What should I expect my first time?
You do not need to bring anything special. Arrive 5 minutes before your appointment to fill out our quick paperwork. Your deep tissue massage therapist will greet you in the lobby at your appointment time. They will chat with you for a few minutes to create a custom massage that best fits your needs and goals. The therapist will leave you for a few minutes, so you can undress to your comfort level and get on the massage table. Most people dress down to their underwear and get under the sheets. If you are more comfortable you can keep your clothes on during the massage. You will never be exposed, as you will be under a sheet and blanket the entirety of the massage. When the massage is over the therapist will leave the room and allow you to get dressed.
Do you accept insurance?
Insurance companies currently only allow massage to be performed in 15-minute increments and must be accompanied by a doctor. Typically health savings accounts (HSA).
Do you accept HSA?
It often depends on the type of program your employer has chosen for his or her employees, but we have not yet come across an HSA that wasn’t accepted. Bring your HSA debit card with you to your appointment.
How can I buy a gift card?
The easiest way is to print a gift certificate directly from our website (click here). It allows you to either print it or email it directly to the recipient.
Another option is to pick up a gift card at our office location. If you choose this option, we will need to schedule a specific time to do this since we are by appointment only.
Do you offer couples massages?
We offer couples massages in separate rooms. Each client will have their own deep tissue massage therapist that will tailor their massage to your specific needs.
Who do I contact about setting up a massage event?
Contact our Office manager, Meggie. You can email inquiries to
Do you offer 30 minute massages?
At Massage Strong, we do offer 30 minute massages. On this note, we encourage all new clients to come in for no less than 60 minutes during their first session so the massage therapist can get to know their body, their limitations, weaknesses and strengths. 30 minute appointments are often reserved for clients whom have been seen already by our staff and are in need of a quick spot treatment. Of course, if your heart is set on 30 minutes your first time, we will accommodate you.